Air Canada Seat Assignments

Air Canada offers advanced seat selection on all flights. Seats may be pre-reserved up to 2 hours before departure. Note that a certain number of seats are held for airport check-in only, therefore if may not always be possible to offer seat selection if the advance seat allotment is full.

Tango Paid Seat Selection

Advance seat selection is optional when booking Tango fares within North America (booked in R-K-N-G-P-E-T class). The amount charged is in local currency as per the call centre collecting the fee regardless of the itinerary or ticket currency and fees are assessed by flight segment*.

Tango – within Canada or between Canada and the U.S.

  • $10 to $40 per one-way flight segment*

Tango – all other itineraries

Business Class, Latitude, Flex – all itineraries

* Flight segments are identified by a change in flight number, with each new flight number representing a flight segment.

Tango paid seat selection is only available when booking directly at aircanada.com/agents. All passengers including those booked on Tango fares can use web check-in and select their seat up to 12 hours before departure. Click here for more information on Air Canada’s web check-in.


How do I get seat assignment on an Air Canada Flight booked with United?



Seat Assignments/Upgrade Options for UA Codeshare on Air Canada Metal?

I have an upcoming UA flight (operated by Air Canada) which is a Boeing 777-200LR, but since it will not let me get seats assigned (booked in BF) on this leg I cannot tell if it is 2 cabin or 3 cabin and don't know how to identify which it would be.

Anyone have tips on how to do that? Also, if it is 3 cabin can I call them and try and apply a GPU, since it also will not let me do that online?

Last edited by FlyinHawaiian; May 28, 14 at 6:23 pm Reason: retitled thread
 
Programs: GS, Hilton Gold, Marriott Gold, *gold
 
May 28, 14, 9:56 am
 
Location: Saginaw, Michigan (MBS)
Programs: UA 1K MM, Marriott/*wood Gold, IHG Plat, Hilton ♢, Caesars ♢, National Exec, Sixt Plat
If it's Air Canada metal, it's only a 2-class flight--they do not offer an international first class product. Also note that GPUs cannot be used on Air Canada.

You should be able to call Air Canada to get seat assignments...And perhaps do through their website if you have the AC confirmation number--should be listed at the top of your itinerary when viewing it on united.com.
 
May 28, 14, 10:09 am
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Programs: Lifetime (for now) Gold MM, HH Plebe, Giving Tootsie Pops to UA employees, & a retired hockey goalie
As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
 
May 28, 14, 10:12 am
 
Programs: GS, Hilton Gold, Marriott Gold, *gold
Great tips, I always love the creative ideas I get by listening to the pros!
Originally Posted by goalie
As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
 
May 28, 14, 10:17 am
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Programs: Lifetime (for now) Gold MM, HH Plebe, Giving Tootsie Pops to UA employees, & a retired hockey goalie
We all aim to please and let us know how it works out
Originally Posted by micmcguire
Great tips, I always love the creative ideas I get by listening to the pros!
 
May 28, 14, 10:27 am
 
Programs: UA 1K 1MM; DL Plat; Marriott Plat; Hilton Diamond; Hyatt Refugeeist
You may be able to see a seat map on the AC website, but you will not be able to assign seats. Have to call AC for that. And likely wait forever on hold.

AC does have three-class flights, but that's business, premium economy, and economy. Never F.
 
May 28, 14, 10:30 am
Moderator: Hawaii-based airlines & Hawai'i forums
 
Location: Ka ʻĀpala Nui
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott/spg, M life, and Hertz
Yes, I think you will have to call Air Canada with the Air Canada PNR and they should be able to get your seat assignments. I had to do this for some AC flights booked as award travel on UA's website.
 
May 28, 14, 6:25 pm
 
Programs: UA Plat (with 1K luggage tags and handle wrap)
The best way to get AC seat assignments, by leaps and bounds, is to contact them on Twitter.
 
May 28, 14, 8:34 pm
+1. Had the identical problem to solve this week, and phoning them is just an exercise in frustration. I tried multiple times, day and night, weekday and weekend, and was always quoted phone hold times of more than one hour. Makes UA phone res look absolutely fabulous. I don't see how they can do business this way without being embarrassed in the media, but obviously they get away with it somehow. (There is an option to leave your number for an automated call back one hour later, so you don't have to hold.) I'd say this was a third-world airline, but I've dealt with Uzbekistan Airways and they are far better on the phone.
Originally Posted by mgcsinc
The best way to get AC seat assignments, by leaps and bounds, is to contact them on Twitter.

Last edited by Starman; May 31, 14 at 12:38 pm
 
Location: NorCal - 1K 2MM
 
May 31, 14, 12:30 pm
 
Programs: UA*1K, AS MVPG75, AA EXP, BA Gold, Fairmont Plat, MR/SPG Gold, Carlson Gold, HH Gold
You can pick your seat here if you have the AC PNR (they worked nearly 2 years to get this link up - and it only works sometimes)

https://services.aircanada.com/Servi...method=english

Depending on your booking class, a seat assignment may cost money.

An hour on hold with AC is standard operating procedures for this joke of an airline.
 
May 31, 14, 1:28 pm
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